I really don't have any one else to compare to as far as quality of seeds as I started buying from them from the get go. It just made sense to me to buy from an academic institution based on my own experiences dealing with universities. They are constantly researching, experimenting, finding solutions to problems that most folks have. I've found that people in industries, go to the universities or colleges to get help & answers. Besides, I like that my money goes toward education.
Customer service is great & friendly. Whenever I've had questions & called them, they have been very helpful, give me all the time I need. The only seeds that they limit to a package are the Bhut Jolokia. I never thought to ask them why, just assuming that it is rather new to this country & they have limited plants to grow as seeds. I'm sure that it will change as time goes on. Those seeds are more money than the rest, but you get very good yield from pepper plants, for my needs and the good germination rate, the Chile Pepper Institute is a great source for unique chili pepper seeds.
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